1. Register your details
2. Verify your account
3. Fill up your profile
4. Receive job lead, purchase it.
5. Win work
6. Ask for review

Email address and phone number.

This helps assure, that you are serious and that you provide right details. Our customer posted job leads, will be able directly contact you.

This can be a utility bill, bank statement or driving licence that matches the address that you have stated your business to be operating from.

We advise that our trades upload a public liability insurance certificate with the expiry date shown to cover themselves and their customers, and we will inform the customers if we have not verified your insurance which is likely to reduce the amount of jobs you receive.

At the moment, you can store one card on your account at a time.

If you need to use a different card, you can update your payment method at any time through the platform, or when purchasing a lead using cash. Once you add a new card, it will automatically be saved to your account and used for future payments.

Please note that when you update your card details, the previous card will be removed and replaced with the new one.

Credit is what you use to purchase job leads, some of our plans include credit as part of the package, however, some do not.

Credit vouchers and 'I Could Not Quote' credits are used before Membership Credit. Example: With a £72 Membership Credit, £20 'I Could Not Quote' voucher, and £10 credit voucher, the lead cost is deducted from any credit vouchers or I could not quote vouchers first.

To view your invoices you can follow these steps via your account on the website:

1. Click My Account in the top right-hand corner
2. Select Invoices from the sidebar menu

As outlined in our Trade Business User Agreement, Rated People does not offer refunds for individual lead purchases or membership payments.

Lead purchases are made by tradespeople based on the information provided in the job posting, and membership fees cover access to the platform and its services. For this reason, these payments are non-refundable once they have been processed.